Help · Remote onboarding
About 27 minutes. Share this page on a video call. Play the session, or click each chapter. Every chapter says what to click, what to say out loud, and what not to claim.
Chapter 01 · 3 min
JoinEcoGrow is the paperwork trail for a nature visit: a photo, a map pin, a second person who checks it, and a lock so nobody quietly rewrites it later.
Say this in one breath: a field worker takes a photo on site. The photo gets a fingerprint. A different person in the office looks at it. An auditor locks it. Then you can download a standard ZIP of those locked visits.
MRV means Measuring, Reporting, and Verification. In plain English: prove what was seen, keep a record, and let someone else check it.
You do not need to be a software engineer. If you can open a website, sign in, and click a button, you can follow this session.
Keep this tab open
This page is the script. Each chapter has the words a trainer would say, plus the exact buttons to click.
Use Play if you are alone
Play walks the chapters in order and holds each one long enough to read. Pause any time. Next and Previous jump without waiting.
Use the green links
They open the real product pages. You can come back here with the browser Back button.
Chapter 02 · 2 min
If you remember nothing else, remember the “not” list. It keeps a remote team from over-claiming on a first call.
New partners often hear “nature platform” and assume credits, carbon tonnes, or a finished TNFD filing. JoinEcoGrow is the evidence layer underneath those things.
Satellite pictures, AI species names, and QR stickers can help you look. They are not the locked visit. A human still decides.
Credits
No credit has been issued on JoinEcoGrow evidence. The platform does not mint or sell credits.
TNFD / BNG / ESG filings
We do not produce a statutory net-gain score or a TNFD form you can file as-is. Accredited professionals still sign those.
GBIF publish button
A Darwin Core Archive is the file format GBIF tools understand. Downloading the ZIP does not publish anything to GBIF.
Completeness
A full form with GPS and a photo is not the same as “verified”. A second person still has to approve.
Chapter 03 · 3 min
Think of a shop till: the person who rings up the sale is not the person who counts the drawer. Field, ecologist, auditor.
Role 1 — Field agent: the person standing at the tree, pond, or habitat. They take the photo, keep GPS on, and submit.
Role 2 — Ecologist (office “reviewer”): a different signed-in person. They approve or send it back. They cannot approve their own visit. That rule is in the database, not just a policy PDF.
Role 3 — Auditor (office “admin”): they lock the record. After lock, the visit is frozen. Identifications can be superseded with a new version. They are not silently overwritten.
On today’s live system the office statuses you will see are still the everyday words submitted, approved, and locked — not a special label called auditor_locked.
Field agent
Phone or Field Agent web workspace. Capture, then submit. Cannot export the Darwin Core ZIP.
Ecologist / reviewer
Signs in on the website. Opens Field evidence. Approves or rejects. Can export after lock.
Auditor / admin
Same office desk. Locks. Downloads packs. Invites the field team. Still a human, not a robot stamp.
Chapter 04 · 3 min
The golden rule: every save is tied to a real place. Site, one photo, GPS. Tape measurements are extra, not the ticket in.
Install once. Android uses a preview APK (not the public Play Store). iPhone uses Apple TestFlight (not the public App Store). Someone in the office must invite the email first.
Sign in with the work email. If sign-in fails, check typos, then check that the invite was approved. Offline mode can capture, but it cannot finish review.
On Home you will see Capture, Map, Tasks, and Profile. Capture evidence is the main job: pick the site, take the asset photo, wait until GPS accuracy looks sensible, save.
QR stickers are optional. They are a link ID for a tagged tree. Do not tape a personal “My Code” to a tree. You can still capture a site visit without scanning.
Install
Open Field Agent install. Android: Install on Android. iPhone: TestFlight. Allow camera and location.
Sign in
Email and password from your supervisor. Wait for “Signing in…”.
Capture
Choose the assigned site. Take one clear photo of the asset. Confirm GPS. Save. Submit when the visit is complete.
If the photo is blurry
Take another. The office can send a visit back. That is normal, not a telling-off.
Chapter 05 · 2 min
SHA-256 sounds like a lock brand. Treat it like a unique fingerprint of the photo file at the moment it was taken.
If someone later swaps the picture for a nicer one, the fingerprint no longer matches. That is the point.
The fingerprint is stored with the visit and, after lock, in the Darwin Core multimedia table. An outsider with the photo file can hash it themselves and compare.
The audit trail is a chain of those kinds of fingerprints for each change: submitted, approved, locked, exported. Each new row names the previous fingerprint. If a row in the middle is edited, the chain no longer lines up.
That is tamper-evident. It is not a courtroom seal and it is not “the database can never be wrong”. It means silent edits are visible if someone checks the chain.
At capture
The app hashes the photo. You do not type this. There is no extra button labelled Hash.
In the office
Reviewers see the visit. They do not re-type the hash. Approval writes a new chain row.
In the ZIP
multimedia.txt carries the fingerprint next to the photo name so a third party can check.
Chapter 06 · 3 min
The ecologist is the person who would be embarrassed if a bad visit went into the pack. They are not rubber-stamping GPS.
Sign in on a laptop. Open Field evidence. That is the office desk: a list of visits, a map, and the reason the app is confident or unsure.
Open a submitted visit. Check the photo, the pin, the accuracy in metres, and any tape measurement. Approve, or send it back with a short note the field agent can act on.
You cannot approve a visit you created. If the button refuses, that is the product working.
Satellite or “have a look here” cards are discovery only. They suggest where a person might walk. They are not approved evidence.
Sign in
Use an ecologist (reviewer) account, not the field-agent email.
Open Field evidence
Research → Evidence, or use the sign-in link on this page. Pick the site.
Decide
Approve or send back. Completeness of the form is not the same as “this species is correct”.
Chapter 07 · 2 min
Lock is the lid on the jar. After lock, nobody “just fixes” the pin, the photo, or the date.
On the live office desk, approval and lock are how a visit becomes exportable. Draft and unlocked visits stay out of the Darwin Core ZIP.
If taxonomy needs a correction later, a new identification supersedes the old one. History stays. That is how an auditor can see what changed.
Sensitive species can have the map pin rounded to a 1 km grid in the export so the public ZIP does not hand out a nest location. The fact of rounding is recorded, not hidden.
Confirm the visit is approved
Unlocked rows will not appear in the live Darwin Core Archive.
Lock
Once locked, edits are denied. If you need a change, that is a new identification or a new visit — not a quiet overwrite.
Check the audit list
You should see a line for submit, approve, and lock, each with a long hex fingerprint.
Chapter 08 · 3 min
Each change is a new line, not an edit of the old line. Line two names the fingerprint of line one. That is the chain.
A sceptical person will ask: “Can someone in IT change the spreadsheet?” The honest answer: the visit table is append-only for audit rows. Updates and deletes are rejected. New facts are new rows.
The hash mixes the previous fingerprint with a canonical description of the event (who, what, when, before, after). Kitchen version: each page of the notebook starts by copying the last page’s stamp.
Office users do not type hashes. The trusted append path writes them. A raw insert that guesses the hash would either fail or, with a powerful key, silently break the chain — which is why the product does not invite that shortcut.
Find the audit lines on a locked visit
Open the record in Field evidence after sign-in. Scroll to the activity / audit list.
Read left to right
Action, person, time, fingerprint, previous fingerprint.
If a line looks missing
Do not “fix” it by hand. Talk to the operator. The chain is the feature.
Chapter 09 · 2 min
Laptop, browser, sign in, Field evidence. That is the whole geography of review.
Field evidence shows counts, a map, field tasks, and download panels. Overview is the higher-level site dashboard.
If you are not signed in, the page will send you to login. That is expected. Field agents can capture; they still cannot download the Darwin Core ZIP.
Remote sensing / “look here” tools, when you see them, stay in beta language: they suggest a walk, they do not approve a visit.
Bookmark Field evidence after the first sign-in
It is the daily desk. Overview is for the weekly picture.
Pick the site
Downloads and queues are per site. The wrong site means the wrong ZIP.
Work top to bottom
Queue → open visit → decide → lock → download.
Chapter 10 · 3 min
Two packs. Nature Evidence Pack is the filing bundle (PDF, CSV, map file, ZIP). Darwin Core Archive is the biodiversity spreadsheet language.
Nature Evidence Pack: the file you attach to a grant or a condition. It is not a statutory calculator.
Darwin Core Archive: a ZIP of text tables — event, occurrence, multimedia — plus packing notes. Ecologist or auditor only. Only approved and locked visits. Field agents cannot press this button.
A labelled SAMPLE ZIP exists so a remote teammate can unzip the format without a password. The filename starts with SAMPLE. Live export does not include the layman README; the sample does.
Practice ZIP (no sign-in)
Open the Darwin Core help page. Click the sample download. Unzip. Open occurrence.txt in Excel as a tab-separated file.
Live ZIP (sign-in)
Field evidence → Darwin Core Archive panel → pick site → Download. Only locked rows go in.
Nature pack
Same desk, different panel. PDF / CSV / GeoJSON / ZIP of approved locked visits.
Chapter 11 · 2 min
You can finish a first remote session without waiting for an invite. Use the public pages and the sample ZIP.
Walk the home page slowly. Play the six-step phone story if it is on screen. Open the FAQ and read the credit and TNFD answers out loud.
Open /mrv and notice what is live versus what is still a QA fixture. Counts on that page are dated. Do not invent newer numbers on a sales call.
Download the SAMPLE Darwin Core ZIP. Confirm the filename starts with SAMPLE. Open READ_ME_LAYMAN.txt.
Home
Read the hero and the “not a credit” language.
Sample ZIP
Download from the Darwin Core help page. Unzip. Do not send this file to a client as live data.
Request a pilot
If the team wants a real site, that is a paid one-site conversation, not a self-serve credit mint.
Chapter 12 · 2 min
Invites come from the office. Do not share one login. Three roles means three people.
Field staff: office approves the email, then sends the install link. Allow camera and location. Capture on the assigned site only.
Ecologists and auditors: website sign-in. Bookmark Field evidence. First week: review a handful of visits together on a call, with this page still open.
If something fails, write down the exact on-screen sentence. “It didn’t work” is not enough to debug a remote session.
One person per role
Do not reuse the field-agent password in the office, and do not approve your own visits.
Keep this guide
Send /help/onboarding before the first live capture day. Send /help/dwc-archive before the first export.
Still stuck
Book the 15-minute call. Bring one site name and who will be field, ecologist, and auditor.